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From Ehealthwiki

Stakeholders can be considered as actors that have different roles in the development of eHts; from ideation to operationalization. Through their roles in identifying needs, or specifying requirements for design and implementation, they help to create the technology[1][2].

Stakeholder analysis

Stakeholder analysis identifies for each user and stakeholder group their main roles, responsibilities and task goals in relation to the system[3][4].

A business modelling tool can be used to map the stakeholders and their values. The picture shows an example of a stakeholder identification diagram that results from a focus group and interviews with stakeholder using a computer assisted program .



  1. Carr D, Howells A, Chang M, Hirji N, English A. An integrated approach to stakeholder engagement. Healthc Q 2009;12 Spec No Ontario:62-70
  2. Freeman R. The stakeholder approach revisited. Zeitschrift für Wirtschafts-und Unternehmensethik 2004;5(3):228-241
  3. Sharp H, Finkelstein A, Galal G. Stakeholder identification in the requirements engineering process. DEXA'99, Proceedings of the 10th International Workshop on Database & Expert Systems Applications; 1999 1-3 Sept; Florence, Italy
  4. Maguire M. Methods to support human-centred design. Int J Hum Comput Stud 2001;55(4):587-634

Further reading