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From Ehealthwiki

Contextual InquiryValue SpecificationDesignOperationalizationSummative EvaluationFormative EvaluationFormative EvaluationUser RequirementsPrototypingValue DriversBusiness ModelRoadmap-design.png

Purpose and meaning

Once the requirements have been defined, the actual design process starts. The project management team has to visualize the ideas via mock-ups. Mock-ups are created and discussed with the intended end-users and, following on from this, the prototype will be refined. The mock-ups will be tested in real-life situations. The user is invited in several rounds via scenarios to test whether the mock-ups or working prototypes match their way of thinking and working.


Research questions:
Does the design of the eHealth technologie meet the stakeholder requirements?

Tasks performed by the project management team:

Evaluation criteria:
In general, the design can be evaluated at three different levels [1]:

Research methods:


  1. Yusof MM, Kuljis J, Papazafeiropoulou A, Stergioulas LK. An evaluation framework for health information systems: human, organization and technology-fit factors (HOT-fit). Int J Med Inform 2008;77(6):386-398.
  2. 2.0 2.1 Verhoeven F. When staff handle staph: user-driven versus expert-driven communication of infection control guidelines. Dissertation, University of Twente, 2009
  3. Lee H, Delene LM, Bunda MA, Kim C. Methods of measuring health-care service quality. J Bus Res 2000;48(3):233-246.
  4. Chatterjee S, Price A. Healthy living with persuasive technologies: framework, issues, and challenges. J Am Med Inform Assoc 2009;16(2):171-178.
  5. Fogg BJ. A behavior model for persuasive design. In: Proceedings of Persuasive 2009, the Fourth International Conference on Persuasive Technology, Claremont, USA, 2009.